Addressing Negative Reviews or Content
Online Review Management
Online Reputation Management (ORM) refers to the practice of monitoring, influencing, and controlling an individual’s or company’s online reputation.The goal is to ensure that the information available about a person or brand online is positive, accurate, and aligns with their values and objectives. ORM is essential for businesses and individuals in maintaining credibility, attracting customers, and protecting their image from negative or harmful content on the internet.